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Educational Sessions:

  • CHIA's California Standards for Healthcare Interpreters - Introduction to Ethics, Roles and Modes in Healthcare Interpreting

    • 11 Oct 2024
    • 06 Apr 2026
    • On Demand Webinar. Free to Members.
    Registration is closed

    Presenter: Lourdes L. Cerna

    Cost: 

    NOTE: There are no refunds or cancelations for on-demand webinars.


    CEUs:
    • There are no CEUs provided for this session. 

    NOTE: Certificates of attendance will be provided for registrants who watch the full webinar.  


    Description:

    Released in 2002, our nationally recognized California Standards for Healthcare Interpreters - Ethical Principles, Protocols, and Guidance on Roles & Interventions - or the CHIA Standards - are an essential tool for raising language-service quality and quality of care. Join us for a presentation on California Healthcare Interpreting Association Standards of Practice where we explore the 6 Ethical Principles, Roles, Modes, Pre-sessions, Note-Taking and more! 


    Objectives:

    • Identify the connection between civil rights and the provision of language services.
    • Apply the roles, modes and ethical principals from the California Standards for Healthcare Interpreters
    • Use CHIA Standards to address ethical common ethical dilemmas.


    Bio:

    Lourdes L. Cerna, CMI, CHI, is a Medical Spanish Interpreter, Translator and Trainer with over 35 years of healthcare interpreting experience that includes and is not limited to interpreting in private and county hospitals and clinics, over-the-phone and VRI interpreting, freelance worker compensation cases, as well as interpreting for school districts, and conference interpreting for several entities and organizations. Ms. Cerna has taught a medical interpreting curriculum at several colleges and currently teaches a 40-hour healthcare interpreting training curriculum. She also developed an award-winning curriculum for Indigenous Interpreters for an organization in Ventura County that serves the Mixteco community. She has received the Distinction of Education award from the International Medical Interpreters Association and the Trainer of the Year award from CHIA. Ms. Cerna is a native of Guatemala. She currently serves on the CHIA Board of Directors.

    Platform: CHIA's Educational Hub, our online library.

    NOTE: Once you pay, you will automatically receive an email with the Hub link. Be sure to check your spam/junk/clutter folder if you do not find it in your inbox. You will be given 30 days to download your certificate after watching the full webinar.

    Languages: 

    Presented in English. The content of this presentation will apply to both spoken and sign language. Presenters may draw on examples using multiple languages as relevant to their working language/s and content presented.


    Training level: 

    The session listed is aimed at novice and experienced interpreters.  While CHIA events are not specifically designed for interpreting students, this session will be beneficial for all levels.  

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org


    Follow us on LinkedIn, Facebook and Instagram!

    https://www.linkedin.com/company/california-healthcare-interpreters-association

    https://www.facebook.com/CHIA.Organization

    https://www.instagram.com/chia.makingwaves/

    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details

  • Cultivating a Resilient Brain and a Resilient Mindset

    • 24 May 2025
    • 20 Jul 2026
    • On Demand Webinar
    Register


    Presenter:  Shaobo (Chris) Jiang


    CEUs: Approved for IMIA/NBCMI 0.15, CCHI 1.5 CE Hours CEAP and RID Activity 0.15 CEUs in Professional Studies. 


    Description:

    With Resting, Uplifting, and Movement (RUM) practices, the aim of this presentation is to help medical interpreters, and everyone, become kinder, stronger and happier at work and in their personal lives. RUM first takes attendees on a backstage tour of the brain to understand how our brain handles stress, and the challenges our brain has in this process. We will share a set of concepts and practices that help cultivate a resilient brain and a resilient mindset.

    Objectives:

    • Understanding stress from a neuroscience perspective
    • Practices that cultivate a resilient brain
    • Seeing the world through a resilient mindset

    Bio:

    Shaobo is a CCHI Certified Healthcare Interpreter, an ATA Certified Translator, and a Certified Resilience Trainer. He felt connected with self-compassion and resilience practices a few years ago, thanks to all the wellness seminars at his workplace. These practices have helped him a great deal during the pandemic and in his everyday life. He is looking forward to sharing some wellness ideas and becoming kinder, stronger and happier with everyone.

    Cost: 

    • CHIA Members: $15 
    • Non-Members: $30                                   

    Become a CHIA Member for $50 You do not need to live or work in California to join—membership is open to all!

    Please note: All registrations are final. Refunds and cancellations are not available.


    Platform and Recordings:

    Zoom recorded webinars will be offered on demand on the provision that the quality of the recording is adequate. CHIA cannot guarantee the availability of on demand viewing. 


    CEUs: 

    CEUs for sessions are only available to participants who complete the entire activity. Your viewing will be timestamped to verify participation and issue certificates.


           


    Languages: 

    This presentation will be delivered in English and apply to both spoken and sign language interpreting. The presenter may reference examples in multiple languages, as relevant to the content. 


    Training level: 

    This session is intended for working interpreters and is appropriate for all experience levels. While interpreting students are welcome to attend CHIA events, these events are not specifically designed for students—though they are still likely to benefit from participating.

     

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org

    Follow us on LinkedIn, Facebook and Instagram!

    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details

  • Interpreting for Spiritual Care

    • 24 May 2025
    • 20 Jul 2026
    • On Demand Webinar
    Register


    Presenter: Yuliya Speroff


    CEUs: Approved for IMIA/NBCMI 0.2, CCHI 1hr general CE and 1hr Performance-based CEUs, and for RID Activity 0.20 CEUs in Professional Studies.


    Description:

    Spiritual Care plays a unique yet essential role in caring for patients, whether the patient practices a particular religion or needs an additional layer of support in the face of a life-changing health event. Even the most experienced interpreters may feel uncertain when interpreting for spiritual care encounters - concerns can range from not being familiar with sacred texts to being able to do a good job when you don't share the patients' beliefs. This interactive workshop will introduce the participants to the work of spiritual care providers, outline specific challenges for interpreters, discuss strategies for overcoming them and provide an opportunity to develop interpreting skills.

    Objectives:

    • Describe the work spiritual care providers perform and explain why spiritual care an integral part is of healthcare.
    • Discuss challenges interpreters may face when interpreting during spiritual care encounters and identify strategies for handling these challenges.
    • Perform skill developing exercises to prepare for interpreting in spiritual care encounters.

    Bio:

    Yuliya is a Russian-English CoreCHI-P™- and WA DSHS-certified medical and social services interpreter. In her current role of a supervisor with Harborview Medical Center in Seattle, Washington, Yuliya supports the work of a team of staff medical interpreters and manages translation projects. She is certified as both an English and a Russian language instructor with more than 10 years of teaching experience. Yuliya’s experience as an interpreter trainer includes teaching continuing education classes as well as basic medical interpreters training courses for a variety of major professional organizations across the USA.

    Cost: 

    • CHIA Members: $20 
    • Non-Members: $40                                  

    Become a CHIA Member for $50 You do not need to live or work in California to join—membership is open to all!

    Please note: All registrations are final. Refunds and cancellations are not available.


    Platform and Recordings:

    Zoom recorded webinars will be offered on demand on the provision that the quality of the recording is adequate. CHIA cannot guarantee the availability of on demand viewing. 


    CEUs: 

    CEUs for sessions are only available to participants who complete the entire activity. Your viewing will be timestamped to verify participation and issue certificates.


           


    Languages: 

    This presentation will be delivered in English and apply to both spoken and sign language interpreting. The presenter may reference examples in multiple languages, as relevant to the content. 


    Training level: 

    This session is intended for working interpreters and is appropriate for all experience levels. While interpreting students are welcome to attend CHIA events, these events are not specifically designed for students—though they are still likely to benefit from participating.

     

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org

    Follow us on LinkedIn, Facebook and Instagram!

    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details

  • Workers' Compensation for Medical Interpreters

    • 24 May 2025
    • 20 Jul 2026
    • On Demand Webinar
    Register

                                                  Presenter: Carmen L. Gonzalez

    CEUs: Approved for IMIA/NBCMI 0.15, CCHI 1.5hrs Performance-based CEUs and RID Activity 0.15 CEUs in Professional Studies.


    Description:

    This session introduces Medical Interpreters to the Workers' Compensation System of California. Medical Interpreters have to understand and learn technical vocabulary and concepts related to industrial injuries to interpret for injured workers who must be evaluated by AME/QME doctors that will rate their disabilities. Besides being knowledgeable in medical vocabulary, interpreters will need to know workplace safety basics, use of tools and machinery, health and ergonomics, pain and injury terms, types of work accidents, job descriptions, functional capacity programs, and specialized acronyms. We will review forms used in the WC System, and practice skill-building exercises for the sight translation, consecutive and simultaneous interpretation modes.

    Objectives:

    • Understanding the Worker's Compensation System.

    • Learn the terminology required for the different assignments to cover in the Worker's Compensation System.

    • Review of the forms used in the Worker's Compensation System.

    Bio:

    Carmen L. Gonzalez, Spanish Certified Court Interpreter in California, Medical Certified Interpreter, and ATA Certified Translator, graduated from the San Francisco State University Legal/Court Program. She holds a BS in Industrial Engineering and a Business Administrator Degree from the Central American University in Nicaragua, her native country. Carmen has worked as a freelance Spanish Interpreter and Translator in the San Francisco Bay Area for over fifteen years, primarily as an interpreter in Worker’s Compensation. She has been an interpreter trainer for more than five years. She is a Licensed Trainer of The Community Interpreter ©, by Cross Cultural Communications.


    Cost: 

    • CHIA Members: $20
    • Non-Members: $40                                  

    Become a CHIA Member for $50 You do not need to live or work in California to join—membership is open to all!

    Please note: All registrations are final. Refunds and cancellations are not available.


    Platform and Recordings:

    Zoom recorded webinars will be offered on demand on the provision that the quality of the recording is adequate. CHIA cannot guarantee the availability of on demand viewing. 


    CEUs: 

    CEUs for sessions are only available to participants who complete the entire activity. Your viewing will be timestamped to verify participation and issue certificates.

           


    Languages: 

    All sessions will be presented in English. The content of presentations will apply to both spoken and sign language. Presenters may draw on examples using multiple languages as relevant to their content.


    Training level: 

    The sessions listed are aimed at the working interpreter and applicable to all levels. While students are welcomed to attend all CHIA events, CHIA events are not specifically designed for interpreting students. 

     

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org

    Follow us on LinkedIn, Facebook and Instagram!

    https://www.linkedin.com/company/california-healthcare-interpreters-association

    https://www.facebook.com/CHIA.Organization

    https://www.instagram.com/chia.makingwaves/


    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details

  • Connecting the dots of Compliance- Breaking apart the complex picture of Compliance and your role as an Interpreter or Translator

    • 29 May 2025
    • 20 Jul 2026
    • On Demand Webinar
    Register


    Presenter:  Jodi Bralow


    CEUs: Approved for IMIA/NBCMI 0.1, CCHI 1.00 CE Hour CEAP and RID Activity 0.10 CEUs in Professional Studies 


    Description:

    Compliance, while necessary, can often be confusing, and understanding the impact it has on your role as an interpreter or translator is crucial. Through this session you will receive tools to help you better connect the dots to the larger picture of Compliance, including: HIPAA, Section 1557, The Joint Commission, and other Federal regulations. You will also glean insight into Fraud, Waste, and Abuse, how to report compliance concerns, and supports in place to ensure your role as an interpreter or translator does not conflict with compliance regulations.

    Objectives:

    • Review and understand the term Compliance and its impact on the role of an interpreter and translator.

    • Learn and understand specific regulations in various service industries including HIPAA Compliance, PCI, Joint Commission Regulations, and CMS requirements, and how to ensure compliance while in a session or completing a translation.

    • Use real-life examples to apply regulatory requirements in an interpretation or translation session. 

    Bio:

    As the Vice President of Contracting and Compliance at Language Services Associates, Inc (LSA), Jodi provides strategic guidance on compliance and contracting issues impacting the organization. She oversees LSA’s Contracting, Credentialing, and Compliance Department, including HIPPAA compliance, policies, training, and auditing. A respected leader, Jodi collaborates with stakeholders to build and train teams, ensuring a successful Compliance Program and understanding the operational impact of contracts and solicitation. Previously an Elementary Education teacher, Jodi entered the Compliance field in 2013 at The Children’s Hospital of Philadelphia, managing the institutions-wide Conflict of Interest program.

    Cost: 

    • CHIA Members: $15 
    • Non-Members: $30                                   

    Become a CHIA Member for $50 You do not need to live or work in California to join—membership is open to all!

    Please note: All registrations are final. Refunds and cancellations are not available.


    Platform and Recordings:

    Zoom recorded webinars will be offered on demand on the provision that the quality of the recording is adequate. CHIA cannot guarantee the availability of on demand viewing. 


    CEUs: 

    CEUs for sessions are only available to participants who complete the entire activity. Your viewing will be timestamped to verify participation and issue certificates.


           


    Languages: 

    This presentation will be delivered in English and apply to both spoken and sign language interpreting. The presenter may reference examples in multiple languages, as relevant to the content. 


    Training level: 

    This session is intended for working interpreters and is appropriate for all experience levels. While interpreting students are welcome to attend CHIA events, these events are not specifically designed for students—though they are still likely to benefit from participating.

     

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org

    Follow us on LinkedIn, Facebook and Instagram!

    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details

  • Skill Refresher: Note-taking and Symbol Usage in Consecutive Interpretation

    • 29 May 2025
    • 29 Jul 2026
    • On Demand Webinar
    Register


    Presenter: William Giller


    CEUs: Approved for IMIA/NBCMI 0.1500 and CCHI 1.5 Performance-based CEUs.  


    Description:

    Join us for an informative refresher on effective note-taking techniques in consecutive interpretation. We will discuss how to optimize our note-taking process to enhance accuracy, memory retention, and overall interpretation quality. This interactive session will explore various methods, tools, and best practices for taking clear, concise, and comprehensive notes during consecutive interpretation. Whether you're a seasoned interpreter or new to the field, this presentation will provide valuable insights to elevate your note-taking skills and improve your interpretation performance. Don't miss this opportunity to sharpen your skills and become a more proficient interpreter!

    Objectives:

    • Review best practices for note-taking in the consecutive interpretation mode
    • Discuss creation and implementation of symbols
    • How to leverage note-taking to improve interpretation

    Bio:

    William Giller holds a Master’s degree in Translation and Interpretation (English, Spanish, French) from the Middlebury Institute of International Studies at Monterey. He currently works as the Lead Interpreter for AVS translations at Stanford Medicine Children’s Health. He also serves on the board of directors of the Northern California Translators Association, an ATA chapter, as the digital content director.

    Cost: 

    • CHIA Members: $20 
    • Non-Members: $40                                   

    Become a CHIA Member for $50 You do not need to live or work in California to join—membership is open to all!

    Please note: All registrations are final. Refunds and cancellations are not available.


    Platform and Recordings:

    Zoom recorded webinars will be offered on demand on the provision that the quality of the recording is adequate. CHIA cannot guarantee the availability of on demand viewing. 


    CEUs: 

    CEUs for sessions are only available to participants who complete the entire activity. Your viewing will be timestamped to verify participation and issue certificates.


    Languages: 

    This presentation will be delivered in English and will focus on spoken language interpreting. The presenter may reference examples in multiple languages, as relevant to the content. 


    Training level: 

    This session is intended for working interpreters and is appropriate for all experience levels. While interpreting students are welcome to attend CHIA events, these events are not specifically designed for students—though they are still likely to benefit from participating.

     

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org

    Follow us on LinkedIn, Facebook and Instagram!

    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    Show details
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