Upcoming events

    • 11 Oct 2024
    • 06 Apr 2026
    • On Demand Webinar. Free to Members.
    Register

    Presenter: Lourdes L. Cerna

    Cost: 

    NOTE: There are no refunds or cancelations for on-demand webinars.


    CEUs:
    • There are no CEUs provided for this session. 

    NOTE: Certificates of attendance will be provided for registrants who watch the full webinar.  


    Description:

    Released in 2002, our nationally recognized California Standards for Healthcare Interpreters - Ethical Principles, Protocols, and Guidance on Roles & Interventions - or the CHIA Standards - are an essential tool for raising language-service quality and quality of care. Join us for a presentation on California Healthcare Interpreting Association Standards of Practice where we explore the 6 Ethical Principles, Roles, Modes, Pre-sessions, Note-Taking and more! 


    Objectives:

    • Identify the connection between civil rights and the provision of language services.
    • Apply the roles, modes and ethical principals from the California Standards for Healthcare Interpreters
    • Use CHIA Standards to address ethical common ethical dilemmas.


    Bio:

    Lourdes L. Cerna, CMI, CHI, is a Medical Spanish Interpreter, Translator and Trainer with over 35 years of healthcare interpreting experience that includes and is not limited to interpreting in private and county hospitals and clinics, over-the-phone and VRI interpreting, freelance worker compensation cases, as well as interpreting for school districts, and conference interpreting for several entities and organizations. Ms. Cerna has taught a medical interpreting curriculum at several colleges and currently teaches a 40-hour healthcare interpreting training curriculum. She also developed an award-winning curriculum for Indigenous Interpreters for an organization in Ventura County that serves the Mixteco community. She has received the Distinction of Education award from the International Medical Interpreters Association and the Trainer of the Year award from CHIA. Ms. Cerna is a native of Guatemala. She currently serves on the CHIA Board of Directors.

    Platform: CHIA's Educational Hub, our online library.

    NOTE: Once you pay, you will automatically receive an email with the Hub link. Be sure to check your spam/junk/clutter folder if you do not find it in your inbox. You will be given 30 days to download your certificate after watching the full webinar.

    Languages: 

    Presented in English. The content of this presentation will apply to both spoken and sign language. Presenters may draw on examples using multiple languages as relevant to their working language/s and content presented.


    Training level: 

    The session listed is aimed at novice and experienced interpreters.  While CHIA events are not specifically designed for interpreting students, this session will be beneficial for all levels.  

    Questions? 

    Email the Education Committee Chair: 

    education@chiaonline.org


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    CHIA promotes an environment of mutual respect free of discrimination based on gender, sexual orientation, race, religion, hearing status, or any other protected class.

    • 21 Mar 2025
    • 8:00 AM
    • 22 Mar 2025
    • 5:30 PM
    • California State University, LA
    • 232
    Register

    Join us in our 25th year to celebrate YOU!

    We invite you to attend our inspiring sessions and celebrations!

    This year we are at California State University in LA! We are excited to be able to bring to you wonderful sessions and include more food and CHIA fun!

    Registration includes:

    • Education sessions: Workshops, breakout sessions and poster presentations.
    • CEUs, including Performance-based (subject to approval by accrediting bodies and attendance at presentations).
    • Networking with vendors and industry colleagues
    • Friday and Saturday breakfast and lunch. Coffee/tea on both days.
    • Friday Dinner Reception. Join us for a special evening to celebrate YOU, our language access champions! We will enjoy celebratory drinks and a meal.


    Click on gray "Register" button to choose option:

    Registration costs:

    Not a CHIA Member? Join now for just $50 and get discounted rates on conference registration, CHIA webinars and in-person events! California residency not required. Please note that walk-in registrations will not be taken.

    Click here to convert your time zone to Pacific Time (PT)  Member  Non-Member 
    Early Bird: November 21, 2024 through January 07, 2025 (11:59pm PT)    
    Friday Only  $230  $290
    Saturday Only  $190  $250
    Both Days  $280  $340
    Regular: January 08, 2025 through March 01, 2025 (11:59pm PT)    
    Friday Only  $290  $350
    Saturday Only  $250  $310
    Both Days  $380  $440
    Last Call: March 02, 2025 through March 14, 2025 (11:59pm PT)    
    Friday Only  $350  $410
    Saturday Only  $310  $370
    Both Days  $440  $500

    Click here for CEUs, Schedule, Accommodation, & Vendor prospectus!


    Payment method:

    Due to our automated check-in process, we only accept online payments with credit/debit card. Your payment confirmation email serves as receipt.


    CEUs:

    Each year CHIA submits CEU applications to CCHI, ATA, IMIA and RID. We also seek performance based studies CEU's with CCHI. As approval is provided, we will update CEU information. This year CHIA will provide you a document that you must fill out for CCHI/ATA/IMIA CEUs. At the close of each session, the presenter will provide you with the session code to notate. Do not lose your document as CHIA is unable to replace your document. You must upload the document and CHIA certificate to your account with your credentialing body.


    Certificates:

    You must register with your first and last name exactly as you wish them to appear on your certificate of attendance. No name changes are possible after registering online. This year you will receive 1 certificate of attendance.


    Cancellation Deadline: March 02, 2025 11:59pm PT

    If you wish to receive a refund, it will be processed for registration amount minus 10% processing fee. Otherwise, you may receive a credit for the full amount to be used toward future CHIA events.

    Registration is not transferrable.

    Presenters: Discounted rate applies with use of registration code (provided via email upon selection).

    Vendors: After you purchase your vendor selection you will receive an email with instructions.

    Questions? Email conference@chiaonline.org

    Registration to all CHIA events constitutes an agreement to CHIA's use and distribution of attendee's likeness, video image or voice in photographs or video/audio recordings for marketing or education purposes. Click here to read CHIA's photo policy.


Past events

17 Aug 2024 CHIA Saturday Webinar Series, 2024
17 May 2024 CHIA 24th Annual Conference "A Brave New World"
09 Mar 2024 Interpreting for Pediatric Genetics
07 Oct 2023 Interpreting for Autism Spectrum Disorder Services
12 Aug 2023 CHIA Saturday Webinar Series
24 Jun 2023 Flip the Rx for Interpreting Medications
22 Apr 2023 Speaking While They Speak: Tips to Enhance Your Simultaneous Interpreting Skills
24 Mar 2023 CHIA 23rd Annual Conference "Making Waves"
10 Feb 2023 Intentional Practice: Guided Self Evaluation to Advance Your Interpreting Skills
09 Feb 2023 Intentional Practice: Guided Self Evaluation to Advance Your Interpreting Skills
24 Jan 2023 Advocacy for Health Equity: A Contemporary Approach
12 Jan 2023 Advocacy for Health Equity: A Contemporary Approach Presentation
20 Dec 2022 Remote Interpreting in Pediatric Therapy Settings
15 Dec 2022 Remote Interpreting in Pediatric Therapy Settings
13 May 2022 CHIA 22nd Annual Conference "Give Your Skills a Booster "
12 May 2022 Student Interpreter Symposium *Free*
07 Feb 2022 Basic Principles for Medical Interpreters
06 Mar 2020 Annual Conference "Hindsight in 2020: CHIA's Vision for Language Access"
13 Feb 2020 Genetics: From DNA to Genetic Traits, Diseases, and The Genetic Family Tree
15 Jan 2020 Introduction to Interpreting Roles and Ethics in Healthcare
11 Jan 2020 Checkmate! Different Disease Groups in Pediatric Hematology/Oncology
09 Jan 2020 Complicated Encounters & Interpreters Fatigue: Research on the Use of a Tool to Measure Mental Fatigue
12 Dec 2019 Trained Dual Role Interpreters Become Dual Role Nationally Certified Interpreters – The Long and Winding Journey
16 Nov 2019 Preparing to Respond to Interpreting & Translation Needs During a Disaster
16 Nov 2019 Navigating Healthcare Interpreting – Challenges and Solutions for Freelance and In-House Interpreters
14 Nov 2019 Interpreting for Children and Their Families – The IEP
10 Oct 2019 Interpreting for Elderly Patients
12 Sep 2019 Navigating Question and Answer Forms: How to Assist Patients to Fill Out Forms Ethically and Professionally
08 Aug 2019 Learning from Mistakes: Monitoring Errors in Interpreting Performance
03 Aug 2019 Interpreting for Prenatal Genetics
26 Jul 2019 Interpreting for Pediatric Genetics
11 Jul 2019 Brain Power and Emotional Fitness
13 Jun 2019 Interpreting in Labor and Delivery: From Admissions to Discharge
24 May 2019 Introduction to Interpreting Roles and Ethics in Healthcare
09 May 2019 How to Self-Assess Your Interpreting Skillset
11 Apr 2019 US Spanish: Challenges for Translators and Interpreters
08 Mar 2019 ONLINE REGISTRATION CLOSED - 2019 Annual Education Conference
08 Mar 2019 Medicolegal Interpreting Skills - Online Registration Closed
19 Jan 2019 U.S. Health Care Insurance: Overview of Government Programs
17 Jan 2019 U.S. Health Care Insurance: Overview of Government Programs
13 Dec 2018 Webinar: "Preparing to Respond to Interpreting and Translation Needs During a Disaster: Best Practices and Lessons Learned From the 2017 North Bay Fires"
17 Nov 2018 Vicarious Trauma: Advanced Tools for Interpreters
08 Nov 2018 CHIA Webinar: "Basic Principles for Medical Interpreters "
13 Oct 2018 Interpreting for Chemical Dependency Patients
11 Oct 2018 CHIA Webinar: "Whole-Hearted Interpreting For Half-a-Heart Babies"
03 Oct 2018 Introduction to Interpreting Roles and Ethics in Healthcare
13 Sep 2018 Webinar: Vicarious Trauma, Self-Care, and Demand-Control Schema: What do They Have in Common?
09 Aug 2018 U.S. Health Care Insurance: An Overview of Government Funded Programs and Key Terminology
28 Jul 2018 Interpreting for Patient and Anesthesiologist
12 Jul 2018 Language Access: Effecting Change with Individual Action
14 Jun 2018 Vicarious Trauma and Professional Interpreters
10 May 2018 Vicarious Trauma, Self-Care, and Demand-Control Schema: What do They Have in Common?
02 May 2018 Introduction to Interpreting Ethics and Roles in Healthcare
12 Apr 2018 CHIA Webinar: Preparing to Respond to Interpreting and Translation Needs During a Disaster: Best Practices and Lessons Learned From the 2017 North Bay Fires
02 Mar 2018 2018 Annual Education Conference: ONLINE REGISTRATION CLOSED - ONSITE REGISTRATION ONLY
08 Feb 2018 CHIA Webinar: Professional Development for Remote Interpreters: What’s in it for Me?
11 Jan 2018 CHIA Webinar: A Question of Ethics or Let the Boat Sink
14 Dec 2017 CHIA Webinar: Interpreting for Chemical Dependency Patients
09 Nov 2017 CHIA Webinar: Bone Up on your Skeletal System
27 Oct 2017 Interpreting for Children and Parents & Interpreting in a Level 1 Trauma Center
14 Oct 2017 Interpreting for Pain Management and Chemical Dependency Patients
12 Oct 2017 CHIA Webinar: Service Matters: The Role of the Interpreter in the Patient Experience
19 Sep 2017 Introduction to Interpreting Ethics and Roles in Healthcare
18 Sep 2017 Sight Translation for Healthcare Interpreters
14 Sep 2017 CHIA Webinar: Five Essential Strategies to Collaborate with Pediatric Speech Language Pathologists
12 Aug 2017 Full-Day Interpreting Skills Workshop: Oniine Registration closed. You may register onsite.
10 Aug 2017 CHIA Webinar: "Lessons of the 2nd National Job Task Analysis Study of the Healthcare Interpreter Profession"
13 Jul 2017 CHIA Webinar: Interpreting for Sexual and Gender Minorities
24 Jun 2017 Service Matters: The Role of the Interpreter in the Patient Experience
17 Jun 2017 Interpreting in Workers' Compensation Medical Appointments
08 Jun 2017 CHIA Webinar: Five National Quality Measures for Language Services in Healthcare
19 May 2017 Interpreting for Cancer Genetics
11 May 2017 CHIA Webinar: End of Life Act – Implementation and Interpreter Preparation at UCSF Health and UCLA Health (Time stated below is Pacific Time.)
21 Apr 2017 Interpreting for Cancer Genetics
13 Apr 2017 CHIA Webinar: Healthcare Interpreter’s Elusive Quest to Maintain Register (Time Stated Below is Pacific)
17 Mar 2017 2017 Annual Educational Conference - online registration closed
09 Feb 2017 Dermatology Basics: I can interpret the term, but what does it mean? (Time stated below is Pacific Time.)
26 Jan 2017 Introduction to Interpreting Ethics and Roles in Healthcare
21 Jan 2017 Interpreting for Cancer Genetics - SESSION FULL
12 Jan 2017 Taking Care of Your Money Maker: Voice Care and Prevention of Voice Disorders for Professional Interpreters
09 Dec 2016 Interpreting in Mental Health and Behavioral Health Services
08 Dec 2016 Ins and Outs of the Digestive System
12 Nov 2016 CANCELLED - I Haven't Had My Sex Reassignment Surgery Yet: Interpreting for Gender Non-conforming Patients
10 Nov 2016 HIPAA for Interpreters: Understanding and Supporting Compliance
13 Oct 2016 Technology for Language Services: Buyer Beware, Roat
24 Sep 2016 REGISTRATION CLOSED - Interpreting Profanity, Insulting and Embarrassing Language, Euphemisms, Slang and Idioms in Health Care
15 Sep 2016 Understanding the Interpreter’s Responsibilities and Limits in carrying out California’s END OF LIFE OPTION ACT
10 Sep 2016 Interpreting for Cancer Genetics - REGISTRATION CLOSED
11 Aug 2016 CHIA Webinar: Interpreting Culture 101
28 Jul 2016 Fragile Moments: Interpreting for Families in the NICU
16 Jul 2016 Interpreting for Cancer Genetics
14 Jul 2016 CHIA Webinar: Navigating Choppy Waters - How to Intervene in an Interpreted Encounter without Capsizing
21 Jun 2016 Introduction to Interpreting Ethics and Roles in Healthcare
21 Jun 2016 Introduction to Interpreting Ethics and Roles in Healthcare
11 Jun 2016 Interpreting for Cancer Genetics
09 Jun 2016 CHIA Webinar: Turning Your Thermostat Down - Preserving Emotional & Physical Energy When Vicarious Trauma Sets In
12 May 2016 CHIA Webinar - Memory and Note-taking
10 May 2016 Introduction to Interpreting Ethics and Roles in Healthcare
30 Apr 2016 Interpreting in Workers' Compensation - Registration closed
21 Apr 2016 CHIA Webinar - National Interpreter Certification Exams - Preparing for Part 1
09 Apr 2016 Regionalisms / Interpreting for Cancer Genetics
11 Mar 2016 2016 Annual Educational Conference - ONLINE REGISTRATION CLOSED
21 Jan 2016 EVENT FULL: Interpreting for Survivors of Family Violence & Abuse, Trauma and in Mental Health Settings
14 Jan 2016 CHIA Webinar - Tax Tips for Freelance Interpreters
13 Jan 2016 Introduction to Interpreting Ethics and Roles in Healthcare
10 Dec 2015 CHIA Webinar - HIPAA for Interpreters: Understanding and Supporting Compliance
12 Nov 2015 CHIA Webinar - Title VI for Medical Interpreters: Supporting Language Access and Federal Compliance
25 Sep 2015 CHIA Standards Training
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