Fragile Moments: Interpreting for Families in the NICU

  • 28 Jul 2016
  • 5:00 PM - 7:00 PM
  • Long Beach Memorial, Long Beach, CA 90806-1737


Registration is closed

Fragile Moments: Interpreting for Families in the NICU

Presenter: Michelle Scott, RN

5 - 7 p.m. Thursday, July 28

Long Beach Memorial Medical Center
2801 Atlantic Avenue
Long Beach, CA 90806

Before July 14:
$40 CHIA members, $60 non-members
Fees go up $10 on July 15

Continuing Education credits pending

Meeting room information will be sent to all who pre-register online.

Google Map Directions

ParkingVisitor Parking Garage and Lot are located off Memorial Medical Center Dr. and are open

24-hours a day, 7-days a week, including holidays (See attached map). Parking is $5 for more than 30 minutes or a lost ticket.

A baby born too early or with birth defects creates an emotionally challenging time for parents, who must go home and leave their baby in the care of professionals in the Neonatal Intensive Care Unit (NICU). Interpreters can better serve such parents and the healthcare team by understanding the roles of NICU providers; the infant accommodations and technology they will see; communication “do’s and don’ts;” logistics of entering and working in the NICU setting; and specialized terminology. These topics will be covered during the presentation, as well as a conversation with participants about particular opportunities for culture brokering. We will also discuss resources for encounter debriefing and providing interpreters with emotional support.

Michelle Scott is a bilingual (Spanish) Registered Nurse and founder of Voices For Health, Inc. (est. 1997), a small business with offices in Michigan and California. In addition to the administrative tasks of growing this language agency from a local leader to a nationally recognized venture, she has experience in medical interpreting, medical translation project management, interpreter training, multilingual research projects, and film production. She has bachelor’s degrees in Spanish and Nursing and a master’s degree in Medical Anthropology, all from Michigan State University. Her professional nursing background includes supervising a migrant clinic, coordinating migrant camp outreach programs and providing maternal support services to underprivileged populations. Ms. Scott promotes professionalism in medical interpreting through leadership in language associations and conference presentations. Currently, she is working to develop video content for, a new virtual conference website providing instant access to self-guided continuing education for medical interpreters and translators.


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