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Our California Standards for Healthcare Interpreters are an essential tool for raising language-service quality and quality of care. 

 

They are now also the law.*  Starting in 2009, all interpreters who provide service to limited-English speaking enrollees and beneficiaries covered under commercial health plans or insurance must get trained in “interpreting ethics, conduct and confidentiality” as set out in “the standards promulgated by the California Healthcare Interpreting Association…”

 

The California Healthcare Interpreting Association, a statewide non-profit organization, is pleased to offer presentations on its professional standards onsite at hospitals, clinics and medical offices. 

 

We offer two introductory presentations:  
  •  Two-hour workshop on the CHIA Standards for interpreters and bilingual staff 
  • One-hour overview for administrators and healthcare providers

The Standards trainings highlight the value of interpreter training and highlight:

  • Interpreting protocols
  • Ethical decision-making 
  • Appropriate interpreter roles

Our trained presenters can work with groups of any size.  All materials will be provided.  Discounts are available for multiple presentations offered either at one or more facilities.Please contact the California Healthcare Interpreting Association for information on training content, fees or scheduling, (916) 444-1506 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

The California Healthcare Interpreting Association is 501(c)(3) public charity dedicated to overcoming linguistic and cultural barriers in the delivery of healthcare.  Funding for development of the California Standards for Healthcare Interpreters (2002) comes from The California Endowment.  Funding for development of the CHIA Standards Training Program comes from Amgen Foundation, with supplemental support from The California Endowment. 

 

 

* Regulations developed under Senate Bill 853 (2003) include: Dept. of Insurance Title 10, Chapter 5, Subchapter 3, Article 12.1, Section 2538.6; and Dept. of Managed Health Care Title 28, Division 1, Chapter 2, Article 7, Section 1300.67.  Also allows for training in the professional standards published by the National Council on Interpreting in Healthcare. 
 
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