For Interpreters

Standards

• California Standards for Healthcare Interpreters (CHIA)
• National Standards of Practice for Interpreters in Healthcare (NCIHC)
• Massachusetts Medical Interpreter Association Standards of Practice 
• (U.S.) Department of Health & Human Services National Standards on Cultural & Linguistically Appropriate Services (CLAS standards)

Training

• Training for Healthcare Interpreters: Toward a More Comprehensive Professional Future

Careers

• Surveys of Salaries & Benefits for Healthcare Interpreters in California
• Careers for Healthcare Interpreters in California: Helping Limited-English Proficient Patients Receive Better Care
• Giving a Voice to Limited-English Proficient Patients in California:
  Healthcare Interpreters Share their Stories
• Survey Results: Environmental Scan June/July 2005

For Healthcare Professionals and Facilities

• Straight Talk - Model Hospital Policies and Procedures on Language Access
• Health Care Providers’ Language Assistance Responsibilities: Major Federal and California Requirements

For Patients

• Interpreters and Your Health:
  An educational brochure for persons with limited English proficiency available in the following languages:
  English (177K)
  Hmong (189K)
  Korean (264K)
  Russian (247K)
  Spanish (186K)
  Chinese (282K)